Job Title: Marketing and Customer Support Specialist

Are you excited to join an innovative digital company that’s revolutionizing an age-old craft? Rejuvenated Knives is looking for a Marketing and Customer Support Specialist to help us deliver an exceptional kitchen experience for both professional and amateur chefs. In this role, you’ll get hands-on experience working with local companies and partners, with opportunities to enhance both online and in-person marketing and customer support skills. If you’re ready to help scale a business and make a real impact, this could be the perfect role for you!

Responsibilities:

Develop a top-notch customer interaction experience that scales with our growth into new locations and increasing revenue.
Create tools and processes to streamline key customer interactions, from service scheduling to the pickup and delivery of sharpened tools.
Identify methods to enhance customer feedback and follow-up processes, ensuring the best possible experience for our customers.
Build a new sales channel: Workplace Concierge Services. Collaborate with major local businesses to offer their employees an on-site knife sharpening service tailored to their needs.
Qualifications:

Ability to work independently with a creative approach to problem-solving.
Strong attention to detail and dedication to maintaining consistent brand messaging.
Prior experience in digital marketing is a plus.
Excellent communication and interpersonal skills.
Note: High school students with a passion for marketing and customer support are welcome to apply!

Join our team at Rejuvenated Knives and help shape a new frontier in culinary services!